Privacy Policy

1. Introduction

This Privacy Policy explains how Collective Church collects, uses, and protects personal information submitted through our Facebook andInstagram advertisements, lead forms, landing pages, and related communication platforms.

By submitting your information through our advertisements or forms, you agree to the practices described in this policy.

2. Who We Are

Collective Church is a Christian church community based in Omaha, Nebraska. 

Website: https://www.collectiveomaha.com
Location: Omaha, Nebraska

3. Information We Collect

“Personal information” means information that identifies orcould reasonably identify you. When you engage with our Facebook or Instagram ads, we may collect information you voluntarily provide, including:

- Full name
- Email address
- Phone number 

We do not intentionally collect sensitive personal data suchas financial information, government identification numbers, or healthinformation through social media ads.

4. Consent toCommunications

By submitting your information through our forms or ads, you consent to receive communications from Collective Church, which may include emails, text messages, phone calls, or automated follow-up messages related to:

- Church services and events
- Ministry programs
- Prayer requests or pastoral care
- Newsletters, devotionals, or requested updates 

Message frequency may vary. Message and data rates may apply.

Consent is not required to attend church or participate in church activities. You may opt out at any time as described in Section 11.

5. How We Use Your Information

We use your information to:

- Respond to inquiries or requests
- Share information about services, events, and ministries
- Provide follow-up and pastoral support when requested
- Improve outreach, communication, and advertising effectiveness
- Measure engagement and ad performance 

We will not use your information for unrelated purposeswithout your consent.

6. Advertising Platforms& Tracking Technologies

Our ads are served through Meta Platforms, Inc. (Facebookand Instagram). We may use advertising tools such as:

- Meta Lead Forms
- Custom Audiences
- Facebook Pixel or similar tracking technologies 

These tools may use cookies, pixels, or similar technologies to help us understand ad performance and improve outreach efforts.
Meta’s use of data is governed by its own privacy policies, which we do not control. 

You can adjust advertising and privacy preferences directly within your Facebook or Instagram account settings.

7. Communication Platforms (Text In Church)

We use Text In Church and related communication tools to send emails, text messages, and automated follow-up communications. 

Information submitted through connect cards, forms, keyword opt-ins, or social media ads may be stored and processed within these platforms. 

By providing your mobile number, you confirm that you arethe account holder or have permission to receive messages at that number. 

Reply STOP to any text to opt out.

8. How We Share Information

We do not sell, rent, or trade your personal information. 

Information may be shared only:

- With trusted service providers (such as Meta and Text In Church) who help us operate our communications
- When required by law or to protect the rights or safety of our church or community
- With your explicit consent

9. Data Security

We take reasonable administrative and technical steps to protect your personal information from unauthorized access or misuse. However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as reasonably necessary to fulfill ministry, communication, administrative, or legal purposes. 

You may request deletion of your personal information at anytime by contacting us. 

Information may be processed or stored on servers located in the United States or other jurisdictions where our service providers operate.

11. Your Rights and Choices

You may:

- Request access to information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information
- Opt out of communications at any time
- Withdraw consent to data processing 

We will respond to reasonable requests within a reasonable timeframe.

12. Opting Out of Communications

You can stop receiving communications at any time:

- Click unsubscribe in any email
- Reply STOP to any text message
- Contact us directly using the information below 

Even after opting out, we may retain limited information for legal or administrative purposes unless deletion is requested.

13. Children’s Privacy

Our advertisements and services are not directed towardchildren under age 13. We do not knowingly collect personal information fromchildren under 13.

If such information is discovered, we will delete it. 

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in ministry practices, technology, or legal requirements. Updates willbe posted with a revised Effective Date. Continued interaction with our ads or communications afterupdates indicates acceptance of the revised policy. 

15. Governing Law

This Privacy Policy is governed by the laws of the State of Nebraska and applicable United States law. 

16. Contact Us
For questions, privacy concerns, or data requests: 

Collective Church Omaha, Nebraska
Website: https://www.collectiveomaha.com
Email: hello@collectiveomaha.com
Phone: 402.915.0975

Collective Church | Omaha, Nebraska | collectiveomaha.com